Use of biometric technology across multiple points from check-in to boarding is first in the world in terms of its integration across airport stakeholders \tAdvanced stage of implementation with the testing program\u00a0already \u201clive\u201d, and pilot trials involving passengers to follow \tIn phased development since 2015, the multi-million dollar program is part of Emirates\u2019 continued investment to offer an industry-leading customer experience Addis Ababa, Ethiopia - November 28, 2018\u00a0\u2013 Emirates is gearing up to launch the world\u2019s first \u201cbiometric path\u201d which will offer its customers a smooth and truly seamless airport journey at the airline\u2019s hub in Dubai International airport. Utilizing the latest biometric technology \u2013 a mix of facial and iris recognition, Emirates passengers can soon check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by strolling through the airport. The latest biometric equipment has already been installed at Emirates Terminal 3, Dubai International airport. This equipment can be found at select check-in counters, at the Emirates Lounge in Concourse B for premium passengers, and at select boarding gates. Areas, where biometric equipment are installed, will be clearly marked. Trials for the Smart Tunnel, a project by the General Directorate of Residence and Foreigners Affairs in Dubai (GDRFA) in collaboration with Emirates, were launched on 10 October. It is a world-first for passport control, where passengers simply walk through a tunnel and are \u201ccleared\u201d by immigration authorities without human intervention or the need for a physical passport stamp. Once its internal tests are completed, Emirates will shortly launch trials for biometric processing at the other key customer points at the airport \u2013 check-in, lounge, and boarding gate \u2013 and subsequently at transit counters\/gates, and for its chauffeur drive services. All biometric data will be stored with GDRFA, and customers invited to participate in the trials will be asked for their consent. Adel Al Redha, Emirates\u2019 Executive Vice President and Chief Operations Officer said: \u201cGuided by our chairman His Highness Sheikh Ahmed bin Saeed Al-Maktoum, Emirates continuously innovates and strives to improve our day-to-day business. After extensive research and evaluation of numerous technologies and new approaches to enhance our passenger journey, we are now satisfied with the preliminary work we have carried out and are ready to commence live trials of the world\u2019s first biometric path at Emirates Terminal 3. \u201cThese groundbreaking initiatives are a result of close collaboration with our stakeholders - particularly GDRFA who have been instrumental in the program to bring the biometric path to fruition. The recent launch of the Smart Tunnel trial by GDRFA is a great achievement and clearly demonstrates the unique and collaborative nature of innovation at Dubai airport. All systems will eventually be linked with each other resulting in better service to our customers and a happier journey whether arriving, departing or transiting in Dubai. This is very much in line with Emirates\u2019 'Fly Better'\u00a0brand promise. We will soon invite customers to participate in the trials for our biometric path, and we look forward to their feedback.\u201d Major General Mohammed Ahmed Almarri, Dubai General Directorate of Residency and Foreigners Affairs (GDRFA) said: \u201cWe are pleased to roll-out these new initiatives at Terminal 3 in collaboration with Emirates and our airport stakeholders. The Smart Tunnel tests are running smoothly, and we are now preparing to mobilize the other biometric systems at the other areas in T3.\u00a0 All these initiatives are in line with the government\u2019s vision to be a world leader in innovation and public services. It will ultimately improve the traveler experience at the airport, and enhance the efficiency of our operations.\u201d Emirates\u2019 \u201cbiometric path\u201d will improve customer experience and customer flow through the airport with fewer document checks and less queuing. Eventually, the \u201clive\u201d passenger tracking capability will also improve security and the airline\u2019s ability to deliver even better and more personalized services. For instance, enabling the Emirates airport team to locate and assist \u2018late\u2019 customers who would otherwise miss their flights. The airline\u2019s \u201cbiometric path\u201d will cover departures, arrivals, transit, chauffeur drive connections, and lounge access in Dubai. Initially focused on First and Business class travelers, Emirates intends to speedily extend the \u201cbiometric path\u201d to Economy class travelers in Dubai, and in the future potential to other airports outside of Dubai, and also for its own dedicated crew check-in facility.